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Shipping & Returns

Shipping Policy

  1. Shipping costs will vary depending on the size and weight of the package, as well as the distance it needs to travel.

  2. Shipping times may vary depending on the availability of the products, the shipping method chosen, and the delivery address.

  3. We will do our best to ensure that your package is shipped out as soon as possible, usually within 2-3 business days of receiving your order.

  4. We offer shipping within the United States only.

  5. We will send you a tracking number via email so that you can keep track of your package's progress.

Return & Exchange Policy

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  1. We understand that sometimes a product may not be the right fit for your pet, and we want to make sure you are satisfied with your purchase.

  2. If you are not satisfied with your purchase, you may return it within 30 days of purchase for a full refund or exchange.

  3. The item must be returned in its original packaging and in the same condition as when it was received.

  4. You are responsible for the shipping costs associated with the return, unless the item was defective or damaged upon receipt.

  5. If you receive a damaged or defective item, please contact us within 5 business days of receiving the product and we will gladly exchange or refund the item, and cover the return shipping costs.

  6. We do not accept returns on food or perishable items, or on any items that have been used or opened.

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